Their Reality: Innovation and Cutting-Edge Approach as Their Identity
EUDE Business School is a postgraduate institution specializing in preparing leaders and professionals in the business world, equipped to meet the needs of a constantly evolving global environment, adding value to their professions, and fostering entrepreneurial spirit.
After 25 years of educating over 100,000 students worldwide, the institution has become one of the most prestigious centers nationally, firmly committed to a digital future.
Their relentless pursuit of academic excellence, technological advancement, employability, and connection with the global environment has placed EUDE Business School at the top of various national and international business school rankings, with a particular emphasis on online education.
For several years, The European School of Management and Business (EUDE) has been committed to innovation and digitalization in its training programs, through the renewal of its virtual campus, content updates, and the launch of EUDE Digital Institute Business & Technology.
Their Need: Professionalize Their Voice Channel
At EUDE, they realized there was clear room for improvement in their voice channel. They sought a technology partner who could enhance all their internal and external business communications, to improve their communication with students and strengthen their sales channel.
The goal was clear: to have a global telephony solution that guaranteed high-quality audio in all communications with students and partners worldwide.
A significant portion of EUDE's students are located in Latin America, making it essential that their communications could span the globe seamlessly.
This way, their admissions team and faculty's daily operations would become much easier, and their students' experience would significantly improve.
"With the integration of telephony into Microsoft Teams, we've ensured that our team and students are fully connected through the tool they use daily. This way, we unify our work environment under the umbrella of Microsoft's UCaaS tool."
Luis Díez, Systems Director
Their Solution: Integrated Communications with Microsoft Phone System
When we learned about EUDE's needs, we knew right away that the Microsoft Teams telephony solution was the best option for them.
The first step was migrating their entire corporate telephony to Microsoft Phone System and unifying all their communications on a single platform, integrating all the different tools they used.
Thanks to this, their tutors and professors can now communicate with students via Teams, simplifying operations while enhancing quality and convenience.
Moreover, their admissions team can reach out to prospective EUDE students across the globe.
"Astroline has been a key partner in our digitalization strategy. They helped us implement the best corporate telephony solution for the education sector, Microsoft Teams Phone System."
Luis Díez, Systems Director
Their Result: High-Quality, Fully Unified Communications
At Astroline, we focused on implementing the best Phone System solution for a project like EUDE.
As a result, students receive highly personalized and convenient attention from their tutors and professors.
Additionally, the admissions team has significantly improved the quality of their calls.
