Their Reality: An Outdated Communication System
As one of the leading partners of Microsoft Business Central Cloud, Triangle is a company that continually seeks to optimize and enhance their processes.
Before joining our customer ecosystem, Triangle operated with a cloud-based virtual PBX system.
For internal communication, Microsoft Teams was their collaboration tool, which set the stage for the solution we implemented.
“We had a clear mission: migrate and update their phone systems in just days, so it was time to get to work.”
"Astroline not only met our expectations but exceeded our needs by smoothly and efficiently integrating telephony into Microsoft Teams."
Juanjo García, IT Manager
Their Need: Optimize Communication Channels in Record Time
When Triangle decided to take their company’s voice communication to the next level, they faced a challenge: they needed a solution that would seamlessly integrate with their main collaboration tool, Microsoft Teams.
And of course, we saw it clearly: the key was to find an efficient way to merge their existing phone platform with Teams. There was only one solution: Teams Phone System.
So, we got to work to implement a custom solution for them.
Their Solution: Voice in Microsoft Teams in Just 5 Days
With a record implementation time of just 5 days, Astroline designed a customized solution for Triangle.
The integration of telephony into Microsoft Teams was carried out flawlessly, allowing Triangle to fully leverage both platforms.
Now, Triangle employees can manage all their communications—both internal and external—from a single place, boosting efficiency and productivity across the organization.
"Astroline's implementation was like a breath of fresh air for our internal communication. Now, everything is in one place, and our productivity has reached levels we hadn't imagined." Juanjo García, IT Manager
Their Result: More Efficient Communications with an Advanced Analytics Dashboard
Thanks to the solution implemented by Astroline, Triangle has experienced a significant improvement in their communication channels.
The integration of telephony into Microsoft Teams has simplified and optimized processes, leading to a remarkable increase in productivity and efficiency.
One of the standout features of the solution is the customized analytics dashboard. This dashboard provides Triangle with a detailed view of their phone activity, including real-time information on user status, call statistics, and much more.
Now, Triangle has access to valuable data that allows them to make informed decisions and further optimize their internal communication.
Discover more about Triangle!
