INTRODUCTION

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The ASTROLINE VOIP SERVICES, S.L.website uses its own and third party cookies. A cookie is a file that is downloaded to your computer when you access certain web pages, among other purposes, ensure the proper functioning of the page, allow the user faster access to selected services, store and retrieve information about browsing habits of a user or your computer and even, depending on the information they contain and the way you use your computer, can be used to recognize the user. Cookies are only associated with an anonymous user and their computer or device and do not provide references that allow their personal data to be known, except with their express permission.

 

The user can, at any time, accept or reject the cookies installed that are not strictly necessary for the correct functioning of the website and the User’s access to its services, through the cookies adjustment panel provided on our website. You may also configure your browser at any time without this affecting the User’s ability to access the contents. However, we inform you that the rejection of cookies may reduce the proper functioning of the website.

 

COOKIES POLICY

 

COOKIES AFFECTED BY THE REGULATION AND EXEMPT COOKIES

 

According to the EU directive, the cookies that require the user’s informed consent are analytical cookies, advertising cookies and affiliate cookies, with the exception of technical cookies and those necessary for the operation of the website or the provision of services expressly requested by the user.

 

TYPES OF COOKIES

 

    1. According to the entity that manages them, there are own Cookies(those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service Requested by the user is provided) and third party ((those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the biscuits).

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    1. According to the time they remain active, there are those of session(designed to collect and store data while the user accesses a web page) and persistent (in which the data is stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie – which can range from a few minutes to several years).

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  1. Depending on the purpose for which they process the information they collect, they can be:
    • Technical cookies (necessary for the use of the website and the provision of the contracted service),

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  • Customisation cookies (which allow the user to access the service with predefined characteristics, such as language, type of browser, regional configuration, etc.)
  • Analysis cookies (which collect information on the use made of the website),
  • Advertising cookies (collect information about users’ personal preferences and choices),
  • Affiliate cookies (allow tracking of visits coming from other websites, with which the website establishes an affiliation contract).

 

TYPES OF COOKIES USED BY THIS WEBSITE

 

Name Purpose Expiry date Supplier
Google Tag Manager Analytics Indefinite Google
Google Analytics Analytics Indefinite Google
Zoho Sales IQ Marketing Indefinite Zoho
Zoho Marketing Automation Marketing Indefinite Zoho
Smartlook Analytics Indefinite Smartlook
Leads Manager Analytics Indefinite Leads Manager

 

While browsing our website, cookies from our social networks may be stored in your browser. Below are links to the social media cookies we use on this website:

  • Facebook cookies, see more information in their cookie policy.
  • Twitter cookies, see more information on their cookie policy.
  • Linkedin cookies, see more information on their cookie policy.
  • Pinterest cookies, see more information on their cookie policy.
  • Youtube cookies, see more information on their cookie policy.

 

REVOCATION

At any time you can access your browser settings by accepting or rejecting all cookies, or select those whose installation is allowed and which are not, by following one of the following procedures, depending on the browser you use:.

 

Google Chrome (in the Tools Menu):

Settings > Show advanced options > Privacy (Content settings) > Cookies: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=es 

 

Microsoft Internet Explorer (in the Tools Menu):

Internet options > Privacy > Advanced: https://support.microsoft.com/es-es/help/17442/windowsinternet-explorer-delete-manage-cookies 

 

Firefox:

Options > Privacy > Cookies: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias 

 

Safari, iPad y iPhone:

Preferences > Privacy: https://support.apple.com/kb/ph21411?locale=es_ES 

 

Opera:

Settings > Options > Advanced > Cookies: http://help.opera.com/Windows/12.00/es-ES/cookies.html 

 

These browsers are subject to updates or modifications, so we can not guarantee that they will be completely adjusted to the version of your browser. It may also be that you are using another browser not covered by these links, such as Konqueror, Arora, Flock, etc. To avoid these mismatches, you can access them directly from your browser options, usually in the “Options” menu in the “Privacy” section. (Please consult your browser’s help for more information).

 

DISABLING/ENABLING AND DELETING COOKIES

 

To restrict or block cookies, you can do this through your browser settings.

If you do not want websites to place any cookies on your computer, you can adjust your browser settings so that you are notified before any cookies are placed. Similarly, you can adjust your browser settings so that your browser rejects all cookies, or only third-party cookies. You can also delete any cookies that are already on your computer. Please note that you will need to adjust the settings separately for each browser and computer you use.

 

Please note that if you do not wish to receive cookies, we can no longer ensure that our website functions properly. Some features of the site may be lost and you may no longer be able to view certain websites. Also, rejecting cookies does not mean that you will no longer see advertisements.

 

Advertisements will simply not match your interests and will be repeated more frequently.

Each browser has a different method of adapting the settings. If necessary, consult the browser’s help function to set the correct settings.

 

To disable cookies on your mobile phone, please refer to your device’s manual for more information.

 

You can find out more about cookies on the Internet at http://www.aboutcookies.org/.

 

Given the way the Internet and websites work, we do not always have information on cookies placed by third parties via our website. This applies especially to cases where our website contains so-called embedded elements: texts, documents, images or short films that are stored elsewhere, but are displayed on or via our website.

 

Therefore, in the event that you encounter such cookies on this website and they are not listed above, please let us know. Alternatively, please contact the third party directly to request information about the cookies it sets, the purpose and duration of the cookie, and how it has ensured your privacy.

 

INFORMATION RELATED TO THE PROCESSING OF PERSONAL DATA (ART.13 RGPD)

 

Who is the controller of your personal data?

 

ASTROLINE VOIP SERVICES, S.L. is responsible for the processing of the personal data you provide us with, located at Calle Adolfo Pérez Esquivel 3 oficina 37 28232, La Rozas de Madrid and with CIF B87414348 Telephone 900287287 and e-mail contact [email protected]

If you do not want websites to place any cookies on your computer, you can adjust your browser settings so that you are notified before any cookies are placed. Similarly, you can adjust your browser settings so that your browser rejects all cookies, or only third-party cookies. You can also delete any cookies that are already on your computer. Please note that you will need to adjust the settings separately for each browser and computer you use.

 

What do we use your personal data for?

 

Information collected through first-party cookies (session cookies and user input cookies) is typically used to track user actions when filling out online forms on various pages, or as a shopping basket to keep track of items the user has selected by clicking a button, or to customise the user interface when visiting the website.

 

The information collected through third party cookies is as follows:

 

– Analytical cookies are used to analyse your browsing habits in order to improve the services provided;

– Behavioural cookies collect information about user preferences in order to manage advertising space as effectively as possible; and

– advertising cookies measure the performance of the advertisements and provide

product recommendations based on statistical data.

To see exactly how cookies are used, see the table on the use of cookies on this website

 

What is the legal basis for processing your personal data?

 

The legitimacy for the processing of your personal data is given by your consent, given at the time of contacting us, for the use of analytical, behavioural and advertising cookies; for session or personalisation cookies, the legitimacy for processing is given by the legitimate interest of the provider (data controller).

 

To whom do we disclose your data?

 

No data will be transferred or communicated to third parties, except by legal obligation or to the third parties indicated in the case of the use of cookies managed by them.

 

How long will your data be kept?

 

The storage period for the data collected is as indicated in the table on the use of cookies on this website.

 

What are your rights?

 

The rights that protect the user are those of access, rectification, erasure, portability, withdrawal of consent (without affecting the lawfulness of the processing granted prior to its withdrawal), opposition to processing, restriction (in certain circumstances) and the right to lodge a complaint with the supervisory authority (the Spanish Data Protection Agency, www.aepd.es).