immho and Astroline: a properly speaking voice

Find out how one of the world's leading property management companies has taken advantage of Microsoft Teams Phone System.

SOLUTION

Microsoft Teams

SIZE

> 200 empleados

SECTOR

Real State
Inmho

Meet inmho

Its reality: Microsoft Teams lowest level

After more than 60 years of experience and 300,000 satisfied homes, inmho has become one of the most important property administrations and property management companies in Spain.

 

Its ability to adapt to the current environment through digitalisation has allowed inmho to reach more homes, acquire more clients and obtain better results.

 

When it came to communicating inside and out of the team, Microsoft Teams Phone System was their trusted tool. With it, his team was able to stay more connected than ever, while communicating with customers and external partners.

 

But something was missing…

Thanks to Astroline we have been able to integrate all our telephony in Microsoft Teams, and extract the data to our analytics tool, Power BI, being able to build advanced dashboards.

Álvaro Navarro Pallares

Director de Tecnología

Inmho

Meet inmho

Its need: upgrade to expert level

immho was satisfied with the performance of Microsoft Teams, but needed time to be able to make the telephony settings in his favorite tool.

 

They also needed to acquire the necessary knowledge to get the most out of it and to obtain all the necessary information about his team’s activity.

 

And that’s why immho came to us.

Meet inmho

Its solution: fully unified communications

As soon as immho contacted us, we listened to their needs and we couldn’t stop coming up with lots of ideas: we would integrate all telephony into their Microsoft Teams, we would set up an advanced analytics module, we would implement real-time monitoring of user status and much more!

 

It was, without a doubt, the perfect client to fill the most versatile tool of the moment with solutions. That’s why we also gave them full access via API to transfer their data to POWER BI and provide dashboards for the management team.

 

All of this, approaching on the great human team behind this technology.

Meet inmho

Its result: a connected community everywhere

A powerful tool leads to powerful results.

 

But that wasn’t the best part of everything: the satisfaction immho showed at the end of the process and his desire to continue trusting Astroline, was the key factor to put the finishing touch to a project on which, we are still working.

+500

Microsoft Teams users with integrated telephony

+200

enabled capacity channels

Power Bi

API integration of all team activity with Power BI, and building data dashboards for the management team