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Best telephony integration for Zendesk
Make and receive voice calls wherever you want and from wherever you decide. Communicate with Zendesk is just that easy.

What does Astroline consist of
That's how we do
Find out what sets this solution apart
The best alternative for Zendesk Talk
Automate your telephony with Zendesk and boost your communications
Make calls from any connected device
Now you can make your phone calls from our desktop app or our mobile app.
Advanced call analytics
Boost your company’s sales and customer service by measuring all its activity.
Benefits
Best voice solution for Zendesk
Full omnichanel. Best customer service.
Full omnichanel. Best customer service.
Best voice service.
Charging only per outcoming call and second. Just as it should be.


Benefits
Customer support wherever you want
Do you want your clients to find you wherever you are and wherever they are?
We make it possible.
They can also access to you automated help center or community forum to reduce waiting time and get direct help.
They can also access to you automated help center or community forum to reduce waiting time and get direct help.
Our specialty
We are voice engineers
We help you automate your telephony with Zendesk.
Telephony automation with Zendesk
SBC Implementation
DDI numbering ranges
Automated local carriers
Success Stories
Stories behind the voice


Gracias a Astroline hemos ahorrado aumentado un 20% nuestro rendimiento.
SOLUCIÓN
Global Telco e Integración
SECTOR
Educación
TAMAÑO
+200
Impulsa la conexión con tus clientes y conecta a tus empleados en cualquier momento, desde cualquier lugar y en cualquier dispositivo.


Astroline nos ha ayudado a mejorar la conectividad de más de 14.500 estudiantes.
SOLUCIÓN
Microsoft Teams
SECTOR
Educación
TAMAÑO
+250
Impulsa la conexión con tus clientes y conecta a tus empleados en cualquier momento, desde cualquier lugar y en cualquier dispositivo.


Gracias a Astroline hemos mejorado en un 90% nuestro ratio de contactabilidad.

SOLUCIÓN
Microsoft Teams
SECTOR
Educación
TAMAÑO
+250
Impulsa la conexión con tus clientes y conecta a tus empleados en cualquier momento, desde cualquier lugar y en cualquier dispositivo.
Features
Do it all with Zendesk
Get the most out of the tool you use most every day.
Voice Functions
Distribution
Productivity
Analytics
Integration
National and international calls
Take your business wherever you want with your voice.
Calls Queue
Run your business calls and optimize your team’s time.
Voicemail
Take advantage of every opportunity, even when you can’t answer.
Call Recording
Catch up on everything that happens in your team’s calls
Conference calls
Asiste a tus reuniones desde tu teléfono, donde tú quieras.
Internal calls
Mantén a tu equipo conectado y aumenta su productividad.
Call in Whisper Mode
Listen to your agents conversations and take part when needed.
Active listening
Ready to know everything about your agents conversations?
Fax to mail
Keep up to date with everything that happens on your team’s calls.
Automatic distribution
Lead your calls right where they need to go with time-saving technology.
IVR
Enjoy your own IVR and customize your prerecorded messages.
Forward-to-Phone
Available for both fixed and external mobiles.
Automatic Response
Streamline your workflow by enabling the response that suits you best.
Customized greetings and music
Make a difference with personalized messages.
Call flow designer
Customize your call handling step by step.
Callback
Don’t miss the opportunities behind every c