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Discover in this blog the best content, articles, and news about Contact Center
April 10, 2025
Contact Center
Microsoft Teams Phone
Voice Integration
Teams Phone Extensibility for Dynamics 365 Contact Center: Integration and Benefits
Javier García
CTO
December 18, 2024
Contact Center
Microsoft Teams Phone
Voice Integration
CX
Dynamics 365 Sales
Dynamics 365 Customer Service
Why Migrate Your VoIP Telephony to Microsoft?
Sara Gil
Product Manager
November 12, 2024
Contact Center
CX
Dynamics 365 Customer Service
Integrating WhatsApp with Dynamics 365 and the Power of Copilot Studio
Javier García
CTO
October 7, 2024
Contact Center
Microsoft Teams Phone
Voice Integration
Dynamics 365 Sales
Dynamics 365 Customer Service
CX
Applying AI to Microsoft Cloud Telephony Solutions
Javier García
CTO
July 29, 2024
Dynamics 365 Customer Service
CX
Contact Center
Configuring the Voice Channel in Dynamics 365 Customer Service
Javier García
CTO
July 16, 2024
Contact Center
Dynamics 365 Customer Service
Microsoft Dynamics 365 Contact Center: Copilot as the Key to Transforming Customer Experiences
Javier García
CTO