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Discover in this blog the best content, articles, and news about CX

Zendesk Llamadas con IA

April 14, 2025

Contact Center
Voice Integration
CX
Support

AI-Powered Calls in Zendesk: Unlock the Full Potential of Voice with 008 Agent

Javier García

Javier García

CTO

Featured

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Telefonia VoIP en Microsoft

December 18, 2024

Contact Center
Microsoft Teams Phone
Voice Integration
CX
Dynamics 365 Sales
Dynamics 365 Customer Service

Why Migrate Your VoIP Telephony to Microsoft?

Sara Gil

Sara Gil

Product Manager

Integracion Dynamics 365 con WhatsApp

November 12, 2024

Contact Center
CX
Dynamics 365 Customer Service

Integrating WhatsApp with Dynamics 365 and the Power of Copilot Studio

Javier García

Javier García

CTO

IA aplicada a la telefonia en Microsoft

October 7, 2024

Contact Center
Microsoft Teams Phone
Voice Integration
Dynamics 365 Sales
Dynamics 365 Customer Service
CX

Applying AI to Microsoft Cloud Telephony Solutions

Javier García

Javier García

CTO

Voice Channel Dynamics Customer Service

July 29, 2024

Dynamics 365 Customer Service
CX
Contact Center

Configuring the Voice Channel in Dynamics 365 Customer Service

Javier García

Javier García

CTO